Shipping Policy



At Maryland Hydroponics we understand that privacy is especially important to you. Your privacy is our #1 concern in all aspects of your purchase and shipping. Our primary shipping method is via UPS but many other options are available to suit your situation.

Fast and Reliable!

INTERNET ORDERS : NO CANCELLATIONS OR REFUNDS. All orders are electronically sent to our warehouse for packing and shipping. Most orders are shipped out Monday-Wednesday-Thursday and Friday. We do not ship Tuesday. If any of your items ordered are on back order or no longer available you will be notified by email. All packages are shipped UPS, FED EX and USPS. This is a fast, easy, and secure method of shipment. Emails with the tracking numbers for your merchandise will be sent to you once your order is processed.

*IMPORTANT: We try our best to get same day orders processed if the order arrives in time for processing. However, when selecting Next Day, 2nd Day or 3 Day shipping options, please be advised that these options are promised from the time of shipping, not from the time the order was submitted. Please understand that it takes time to process the payment, pick your order from the warehouse, properly pack it in a box, label it and get it ready for shipping.

No signature conformation on Ground orders. Free signature conformation with non Ground orders.

We are proud of our fast, friendly service and dedication to information security. Please understand that even though our site is open and available to you 24 hours a day, we must rely on our warehouse and the shipping methods we offer to complete our obligation to you. Their normal operating hours are 5 days a week 1:00pm - 5:00pm EST phone

TRACKING NUMBERS Due to the high volume and the extreme security and privacy we use with your personal information we will not post your tracking numbers on this website. Customers can receive them via email only.(At your request.This is a secure method that we provide to keep you and your information confidential!) We are proud of our fast, friendly service and dedication to information security.

All information related to the transactions of our customers is considered highly confidential. Transaction information about our customers is not rented, loaned, or sold to any third party. We believe that our customers have a right to know what information we might collect about them - and why. We are pleased to personally address any privacy question or concern with any of our customers.

Shipping Charges

We charge only what we are charged for shipping.

We ship VIA U.P.S., United States Postal Service Priority Mail, Fed EX, DHL, R&L, Watkins and PJAX. If you live in Alaska or Hawaii, we will ship via Priority Mail if you request it. Please note in the comments section of your order that you would like the Priority Mail option. Many large, light items (rockwool, etc.) when shipped via U.P.S. Air Services (Three Day, Second Day and Overnight) are charged by 'Dimensional Weight'. To do this, we reserve the right to amend the shopping cart calculated shipping charges to actual charges. We will notify you if this situation occurs. It does not affect U.P.S. Ground Charges.

When the U.P.S. website is down, the shopping cart calculated shipping charges could be incorrect. We also reserve the right to recalculate the shipping charge for any reason. Truck Freight ect.


Ordering Information

The fastest way is to order with a Credit Card using our shopping cart. All orders are electronically sent to our warehouse for packing and shipping daily. All packages are shipped UPS, FED EX and USPS. This is a fast, easy, and secure method of shipment. Orders will have required delivery signatures attached and emails with the tracking numbers for your merchandise will be sent to you once your order is processed.We use a sophisticated form of address verification for all credit transactions to protect both of us against fraud. If the billing address for the credit card does not match the shipping address for a customer, we hold the order for verbal, personal verification. Feel free to call us with any questions that you might have or if you just want to talk to a human to place the order.

Money Orders

Please go through checkout and print the page showing the items added to the cart and the shipping charge. Send in the money order with the printed page to the shop. It's that simple. MARYLAND HYDROPONICS 10051 NORTH SECOND STREET LAUREL MARYLAND 20723 . Telephone: 301-490-9236. You must supply an email address to receive the tracking #. Do to our privacy policy we have no information on file with regards to money orders.